How and when will I know how much financial aid I am eligible to receive at Motlow
You will receive an email, to your Motlow Student Email account, to let you know when the financial aid office has received your FAFSA. Follow
the directions in the email to log into your MyMotlow account and satisfy your student
requirements for financial aid.
If your student requirements include turning in forms or documentation, continue to
check your status in your MyMotlow account until you see that all requirements have been satisfied.
When your file is complete, you will receive an email in your Motlow Student Email account to advise you of your eligibility status.
When will I receive financial aid funds?
Financial aid funds that you are eligible to receive will be disbursed (transferred
to your student account) on specified disbursement date(s) each semester. These disbursements
usually occur within the first two weeks of each semester.
All financial aid will be applied to the balance of your student account first (tuition,
fees, etc.). If the amount of your financial aid is more than the amount of your balance
due, you will have a credit balance on your account. The Business Office will generate
a refund to you for the amount of the credit.
Example 1: Your total charges are $2,000, and your total financial aid award is $2,500
— you have a credit balance of $500. After you have attended each of your classes
(or actively participated in online classes), the Business Office will generate a
refund for you in the amount of $500.
You will receive an email, to your Motlow Student Email account, when a refund has been generated.
Example 2: Your total charges for the semester are $2,000, and your total financial
aid award for the semester is $1,500 — you owe the College $500 (out-of-pocket).
The college offers a deferred payment plan that will allow you to pay half of your balance due before the semester starts and
the other half in two or three payments, after the semester starts.
If I am a TN Promise or TN Reconnect Student, I don't have to do any student requirements
for the college's Financial Aid Office, Right?
No financial aid of any kind can post until you have satisfied all student requirements
for the Financial Aid Office in your MyMotlow account.
If I am due a refund, will I receive a check in the mail?
You may choose to receive refunds by mail or by direct deposit to your bank account.
The direct deposit option can be set up on the Student tab of your MyMotlow account.
If you have not selected the direct deposit option for refund processing, the Business
Office will mail a refund check to the address that the college has on file for you.
It is important that you keep your address and contact information up-to-date with
the Admissions and Records Office.
Balances must be paid (or a deferred payment plan must be in place) on or before the payment deadline for each semester. Check the
Student Dates and Deadlines for each semester for the "Deadline to confirm or pay fees for pre-registration."
Class schedules will be deleted for non-payment after this date.