Knack Tutoring

Knack is a company that helps provide tutoring at colleges and universities. Knack hires high-achieving students at Motlow State Community College based on Motlow’s criteria, trains them as tutors, and provides a platform for Motlow students to sign up for and receive tutoring. Knack hires the tutors and pays them an hourly wage. Knack delivers the program in collaboration with a campus liaison and team.

No. Knack is supplementing the other tutoring resources we have at Motlow. You can find more information on these here: https://www.motlow.edu/academics/programs/tutoring/index.html

All courses at Motlow are covered by Knack tutoring.

Students verify that their class is supported by Knack tutoring.  They then create an account on Knack using their existing Motlow credentials (via Single Sign-On).

Students use the Knack website or mobile app to submit a request for a tutor. Qualified tutors will be notified about this request. Tutors review the details and message the student with an offer to help. If the student wants to engage with the tutor, they will message the tutor to determine a time and date to meet in person or online.

Motlow sets peer tutor qualification requirements, primarily focused on minimum prior grade in the course and training. Knack then recruits and evaluates applicants.

Tutors and students must agree to abide by Motlow’s Academic Misconduct Policy and AI Ethics Statements while adhering to Knack’s strict Zero-Tolerance Policy for Academic Misconduct. Students who do not comply will have their access to Knack revoked. Any violations of academic standards are referred to Motlow.

Finally, post-session feedback and reporting allow users to flag one another as needed. Both tutors and the students receiving tutoring have this functionality. Knack investigates any such flags and will involve Motlow, as appropriate.

All tutoring occurs online or in public areas like the Tutoring Center locations on each campus. Other off-campus locations are not approved for in-person tutoring.

Tutoring Centers by Campus

• Smyrna – HSC 359
• Moore County – Crouch Center
• McMinnville – MC 135
• Fayetteville – Library

Students and tutors communicate through the Knack website or app, so they do not need to share personal contact information such as email addresses or phone numbers. When students schedule sessions, they are prompted to confirm awareness of safety recommendations and agreement with Knack and Motlow guidelines. More safety tips are in Knack’s Safety Help Article.

A student can request up to 3 hours per week of tutoring per class.

To learn more about Motlow and Knack, email [email protected].

Knack has a network of on-demand tutors who are able to connect with you at any time of day. On-demand tutoring is best utilized when you're in a time crunch or haven't heard back from a peer tutor in some time.

You can find step by step instructions on how to access this service here: https://help.joinknack.com/en/articles/8137366-how-to-connect-with-an-on-demand-tutor.

Yes, a student who is a Motlow tutor through another service can sign up to be a tutor with Knack if they meet the specified criteria. Their work with Knack will be independent from their work at Motlow. International students, please check the FAQ “Are international students eligible to be tutors with Knack?” for further information.

At this time, students with an F-1 or J-1 Visa may not apply to be a tutor with Knack. 

Other non-immigrant Visa holders may be eligible to apply to be a tutor with Knack if they meet the following criteria, including but not limited to: 

1. Have received permission to work in the U.S. from the organization sponsoring their Visa and have the appropriate documentation from the United States Citizenship and Immigration Services (USCIS) such as an Employment Authorization Document (EAD) 
2. Be physically present in the U.S. 
3. Have a Social Security Number, and 
4. Received a course grade of B or above in a Motlow course in the past 2 years covered by Knack Peer Tutoring. 

Knack provides initial required training for tutors, and Motlow and Knack partner to encourage students to complete additional recommended training.

Knack tutors are paid $15/hour. The tutoring is free for students who use it.

Knack tutors are allowed to work up to 15 hours per week.